Cookie Policy

Cookies are small text files that websites store on your device when you visit them. Think of them as digital breadcrumbs that help websites remember your preferences and improve your browsing experience. At tesserioniq, we use various tracking technologies beyond traditional cookies to provide you with a seamless and personalized experience.

These technologies include web beacons, pixel tags, local storage, and session identifiers. Each serves a specific purpose in helping us understand how you interact with our platform and ensuring our services work optimally for your needs.

Our tracking technologies fall into several categories, each designed to serve different functions while respecting your privacy choices. We've structured our approach to ensure you have full control over your data while still receiving the best possible experience on our platform.

tesserioniq employs different categories of tracking technologies, each serving specific purposes to enhance your experience. Here's how we categorize and use these technologies:

We also use local storage technologies that persist between sessions, helping us maintain your preferences and provide continuity in your experience across multiple visits to our platform.

Third-party tracking technologies may be present through integrated services like analytics providers, customer support tools, and social media plugins. We carefully vet these partners to ensure they meet our privacy standards.

The information we collect through tracking technologies serves multiple purposes, all designed to improve your experience and help us provide better services. We use this data responsibly and in accordance with Australian privacy laws and international best practices.

• Personalizing your dashboard and content recommendations based on your interests and activity patterns
• Analyzing website performance and user behavior to identify areas for improvement and optimization
• Providing customer support by understanding your journey and any issues you may encounter
• Detecting and preventing fraudulent activity or security threats to protect you and other users
• Delivering relevant educational content and resources that match your learning objectives
• Improving our platform features and developing new services based on user feedback and usage data
• Ensuring compliance with legal requirements and maintaining accurate records as required by law

For example, when you visit our learning resources section, we might use tracking data to suggest related courses or materials that align with your previous interests. This helps create a more efficient and valuable learning experience tailored to your goals.

We also use aggregated and anonymized data to understand broader trends in our user base, which helps us make strategic decisions about platform improvements and new feature development.

We believe you should have complete control over your data. Different types of tracking technologies have different retention periods, and you have several options for managing your preferences.

Session cookies are temporary and disappear when you close your browser. Persistent cookies remain on your device for longer periods but can be manually deleted through your browser settings at any time.

To manage your cookie preferences, you can:

• Use your browser's built-in cookie management tools to view, block, or delete cookies
• Set your browser to notify you when cookies are being set so you can choose whether to accept them
• Use private or incognito browsing modes that automatically clear cookies after each session
• Install browser extensions that provide additional cookie control and privacy features
• Contact our support team if you need assistance with privacy settings or have questions about our data practices

Keep in mind that blocking certain cookies may affect your experience on our platform. Essential cookies are necessary for basic functionality, while others enhance your experience but are not strictly required.

If you choose to delete all cookies, you may need to re-enter preferences and login information on your next visit. We recommend reviewing your browser's help documentation for specific instructions on managing cookies for your particular browser version.

Like many modern platforms, tesserioniq integrates with carefully selected third-party services to enhance functionality and provide you with the best possible experience. These partnerships are governed by strict privacy agreements and data protection standards.

We work with analytics providers to understand how our platform is used and where we can make improvements. These services may set their own cookies and tracking technologies, but they are required to follow the same privacy principles we uphold.

Customer support tools help us provide better assistance by understanding your journey and any challenges you face. This data is used exclusively for improving our support services and resolving issues more effectively.

Social media integration allows you to share content or connect your accounts, but this is always optional and requires your explicit consent. You can disconnect these integrations at any time through your account settings.

All third-party services we use are regularly audited for compliance with privacy standards, and we maintain detailed records of data processing activities as required by Australian privacy legislation.

Under Australian privacy law and our commitment to transparency, you have several important rights regarding your personal information and how tracking technologies are used on our platform.

You have the right to access information about what data we collect, how we use it, and who we share it with. You can also request corrections to any inaccurate information or ask us to delete your data in certain circumstances.

If you have concerns about how we handle your information or want to exercise any of your privacy rights, we encourage you to contact us directly. Our team is trained to handle privacy inquiries and will respond to your request promptly and professionally.

We regularly review and update our privacy practices to ensure they remain current with evolving technology and legal requirements. Any significant changes to this policy will be communicated to users through our platform and email notifications.

For the most current version of our privacy practices and additional resources about protecting your online privacy, please visit our main privacy policy page and data protection resource center.